Legal

Privacy Policy

How Digitizing Vivariums collects, uses, and protects information across Digital Animal Room Log and Vivarium SOP. We collect only what is needed to deliver the contracted service.

Digital Animal Room Log Digital Animal Room LogHusbandry logs and room care
Vivarium SOP Vivarium SOPTraining, quizzes, and certificates
Last updated: 14 September 2026
1Information We Collect 2How We Use Your Data 3Third-Party Services 4Artificial Intelligence 5App Store Privacy 6Data Retention 7Your Rights 8Cookies 9Security 10Contact Us

This Privacy Policy describes how Digitizing Vivariums LLC ("we," "us," "our") collects and processes personal data through our mobile applications Digital Animal Room Log and Vivarium SOP (together, the "Services"), and through our websites at digitizingvivariums.com and vivariumsop.com.

The Services are built for vivarium facilities and laboratory animal care professionals. Digital Animal Room Log records daily husbandry care, room checks, and schedules. Vivarium SOP delivers standard operating procedures, training, quizzes, and certificates. By using the Services, you agree to the practices described in this policy.

The customer institution owns the data entered in its organization account. We process that data only to deliver the contracted service. We do not sell personal data. We do not use customer or institutional data to promote our business, for advertising, or for behavioral profiling.

We collect only what is necessary to provide the Services. We do not sell personal data and we do not share it for advertising or marketing.
1 — Information We Collect

What We Collect

Information comes from the user, from the customer institution, and from the device used to sign in. We collect the following categories:

CategoryExamplesWhich productPurpose
Account InformationFull name, work email, job title or roleBothAccount creation and identification
Facility AssignmentBuilding, room, zone, facility name, organization IDBothRouting work and training to the right people
Husbandry and Room RecordsDaily care entries, environmental readings, schedules, task completionRoom LogRecording and reporting room care
QR Label ContentBuilding, room, and zone name onlyRoom LogIdentifying a room inside the signed-in app. Labels do not contain animal, protocol, or personal data and do not open a web address
Training RecordsQuiz scores, completion dates, pass/fail status, SOP view historyVivarium SOPCompliance tracking and reporting
CertificatesTraining certificates earned, issue datesVivarium SOPProof of compliance
SOP ContentPDF documents uploaded by the organizationVivarium SOPDelivering training content to staff
Access RequestsFirst name, last name, work email, role, institution or facility nameBothReviewing requests before an organization or account is created
Application ActivityLast login, app version, session activityBothPlatform stability and update management
Log DataDevice name, OS version, error reports, timestampsBothDiagnosing technical issues

A small amount of the signed-in user's own recent records may be stored on the device so the app can work offline. That cache is cleared on sign-out, is excluded from device backup, and can be removed by the institution's mobile-device management tools.

If the institution turns on single sign-on, its identity provider sends an authentication assertion so the user can sign in. That flow carries a user identifier. It does not send husbandry records, training files, or animal data.

We do not collect Social Security numbers, dates of birth, home addresses, financial or payment-card data, government ID numbers, health records, biometric data, student education records, or animal or research-protocol data.
2 — How We Use Your Data

Purposes of Processing

We use the information we collect only to provide and improve the Services:

We do not use personal data for advertising, retargeting, or any purpose outside delivering the contracted service. Optional email and optional AI features are off unless the organization enables them.

3 — Third-Party Services

Service Providers with Data Access

We use the following sub-processors to operate the platform. Each receives only the data needed for that function. In the last 12 months we have disclosed personal information to these providers for a business purpose. We have not sold personal information and we have not shared it for cross-context advertising.

Google Cloud
Cloud infrastructure, authentication, Firestore database, and Cloud Storage for both products. Processes account data, husbandry records, and training records. Maintains SOC 2 Type 2, ISO 27001, and FedRAMP authorizations.
cloud.google.com/privacy
Apple
App Store distribution and Apple Push Notification delivery for both products. Receives device tokens and notification text. Does not receive institutional records beyond standard App Store diagnostics.
apple.com/privacy
Twilio SendGrid
Optional outbound email for both products. Recipient addresses and message content, including report attachments when that email type is enabled. Off by default until the organization turns it on and names recipients.
twilio.com/legal/privacy
OpenAI
Optional AI quiz generation and Spanish translation in Vivarium SOP only. SOP document text is sent. No names, emails, or training scores. Digital Animal Room Log does not send data to OpenAI.
openai.com/privacy

No other third parties have access to your personal or institutional data. We do not sell, license, or share data with data brokers, advertisers, or any parties not listed above. We require these providers to protect the data they receive with protections at least as strong as those described in this policy.

4 — Artificial Intelligence

How We Use AI Features

Vivarium SOP can use artificial intelligence to help administrators generate quiz questions from SOP documents and to translate content into Spanish. These features use OpenAI's API and are optional. Digital Animal Room Log does not use artificial intelligence and does not send data to an AI service.

AI features are administrator-controlled. Staff members do not interact directly with AI. They only see quiz content after an administrator has reviewed and approved it. This is not used to make automated hiring, credit, housing, or other significant decisions about a person.

What is sent to OpenAI
SOP document text only. No names, emails, quiz scores, or personal staff data are included in any AI request.
Model training on your data
No. Data submitted through the API is not used to train or improve OpenAI models.
Which product uses AI
Vivarium SOP only, and only if the organization turns the feature on. Room Log never sends data to OpenAI.
AI usage logging
Every AI call is logged in Google Cloud Firestore, including the initiating user, organization, and type of content processed.
Human review requirement
All AI-generated quiz content must be reviewed and approved by an administrator before it is published to staff.
Opting out
Institutions can leave AI features off. Quizzes can be created by hand with no AI involvement.
5 — App Store Privacy

Apple App Store Privacy Nutrition Labels

Apple requires each app to declare its data practices. The summaries below match our App Store Connect disclosures. Neither app tracks users across other companies' apps or websites.

Digital Animal Room Log
Data Linked to You
Contact InfoName and work email used for account creation and identification.
IdentifiersUser ID and organization ID used to scope records to the correct institution.
Usage DataIn-app activity such as log entries, task completion, and login sessions.
User ContentHusbandry records, room names, and schedules stored in the organization's account.
Data Not Linked to You
Crash DataCrash logs and error diagnostics used to fix technical issues. Not associated with your identity.
Performance DataApp performance metrics used to improve stability.
No Tracking
Digital Animal Room Log does not track users across third-party apps or websites for advertising or profiling.
Vivarium SOP
Data Linked to You
Contact InfoName and email address used for account creation and identification.
IdentifiersUser ID and organization ID used to route training assignments and compliance data.
Usage DataIn-app activity such as SOP views, quiz attempts, and login sessions.
User ContentSOP documents and quiz content uploaded by administrators.
Data Not Linked to You
Crash DataCrash logs and error diagnostics used to fix technical issues. Not associated with your identity.
Performance DataApp performance metrics used to improve stability.
No Tracking
Vivarium SOP does not track users across third-party apps or websites for advertising or profiling.
All data linked to users is used solely to deliver the Services and is never used for advertising or shared with data brokers.
6 — Data Retention

How Long We Keep Your Data

Data TypeRetention Period
Husbandry records, room logs, and schedulesRetained for the life of the organization's account, or until a deletion request is submitted
Training records, quiz scores, and certificatesRetained for the life of the organization's account to support compliance auditing, or until a deletion request is submitted
SOP documents and facility contentRetained for the duration of the service agreement
AI usage logsRetained in Google Cloud Firestore for auditing
SOP text processed by OpenAINot retained by OpenAI beyond the individual API request, subject to that provider's abuse-monitoring period
Application audit recordsRetained for the life of the account
Platform logsRetained 400 days, then purged automatically
Device cacheCleared on sign-out
All organizational data when service endsThe institution may export in CSV and PDF at any time, at no extra charge. After termination there is a 90-day export window. Production records are then deleted, and backup copies expire within a further 30 days. Written confirmation of deletion is provided
Enterprise customers may request custom retention terms in their service agreement.
7 — Your Rights

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to Know
You can request a copy of the personal data we hold about you and a description of how it is used, including the categories collected, the sources, the purpose, and the categories of parties who receive it.
Right to Delete
You can request deletion of your personal data. Some compliance records may need to be retained if the institution is legally required to keep them.
Right to Correct
You can request correction of inaccurate personal information we hold about you.
Right to Opt Out of Sale
We do not sell personal data and we do not share it for cross-context behavioral advertising. There is nothing to opt out of with respect to data sales.

To exercise these rights, email [email protected]. We will verify the requester and respond within 24 hours. An authorized agent may submit a request on your behalf using the same address. We will not discriminate against you for exercising these rights.

California residents (CCPA / CPRA): You have the right to know what personal information is collected, to request its deletion, to correct inaccurate data, and to non-discrimination for exercising any of these rights. We do not sell or share personal information for cross-context behavioral advertising. Because we do not sell or share personal information, we do not process opt-out preference signals for that purpose.

FERPA: The Services do not process student education records. They handle institutional workforce records for employed laboratory animal care staff, which are not subject to FERPA.

HIPAA and PCI: The Services do not process protected health information or payment-card data. Those regulations do not apply.

GDPR (European users): For institutions in the European Economic Area, we are prepared to execute Standard Contractual Clauses and a Data Processing Agreement. Contact us for more information.

8 — Cookies

Cookies and the Website

Cookies are small text files stored on your device when you visit a website. They are used to maintain sessions, remember preferences, and collect basic analytics.

The Digital Animal Room Log and Vivarium SOP mobile apps do not use cookies. Cookies only apply when you visit our websites.

Cookie TypeSourcePurpose
Session cookiesdigitizingvivariums.com and vivariumsop.comMaintain your browsing session on the site. Deleted when you close your browser.
Font deliveryGoogle Fonts (fonts.googleapis.com)Load the Inter typeface used on the sites. Google may set a cookie as part of font delivery.
AnalyticsSite analytics tools, if enabledAggregate, anonymous data about page visits used to improve content. No personal identifiers are collected.

You can accept or refuse cookies through your browser settings. Refusing cookies will not affect your ability to use the mobile apps, though some portions of the websites may function differently.

We do not use cookies for advertising, retargeting, or cross-site tracking of any kind.
9 — Security

How We Protect Your Data

We implement commercially accepted security measures to protect your information:

The platform is hosted on Google Cloud infrastructure, which maintains SOC 2 Type 2, ISO 27001, and FedRAMP authorizations.

No method of electronic storage or transmission is 100% secure. While we apply commercially acceptable protections, we cannot guarantee absolute security.

Children's Privacy: The Services are intended for adults in professional vivarium and laboratory animal care settings. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that a minor has provided personal information, we will delete it promptly.

Changes to This Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will update the "Last updated" date at the top of this page and notify users through the applications when material changes are made. We review this policy at least once every 12 months.

10 — Contact Us

Questions or Requests?

Contact us directly. We respond to all privacy inquiries within 24 hours.

[email protected]

Digitizing Vivariums LLC  ·  digitizingvivariums.com